Features
Auto Attendants With up to 9 levels of auto attendant,
so you can offer multiple options for callers and simple 1 button
acces to your staff.
Voicemail Built-in
voicemail saves you paying monthly for phone company voicemail,
and it's centralized, so you don't have to check different mailboxes
for cell and office phones.
Remote Extensions
With TalkSwitch remote extensions, any phone, anywhere, can
be added as an extension of the system. Integrate mobile and teleworkers,
stay connected anywhere, and give your customers a single number
to contact you.
Dial-By-Name Directory
Callers can select an extension by dialing the name of the person
they want to reach.
Automatic Route
Selection Automatically send certain kinds of outgoing calls
through specific phone lines. All long-distance calls, for example,
can use a specific line or group of lines.
Toll Restriction
Prevent unauthorized long-distance calling from any local extension.
Call Detail Record
Logging Assign accounts to calls and track time spent on calls
for billing of professional services.
Voicemail to E-mail*
Receive e-mail notification of new voicemail, with or without
the actual message attached as an audio file.
Auto Fax Detection
Automatically route faxes without wasting money on a dedicated
fax line. Call Forward Calls can be forwarded to any local or
remote extension, to a ring group, or voice mailbox.
Call Queue If
your extension is busy, your caller gets the option to leave a
message, remain on hold, or return to the auto attendant. At your
extension, you get notified of queued inbound calls.
Call Cascade
If your extension is busy, not answered, screened, or on do not
disturb, calls can be sent through a series of actions, ringing
at other extensions or ring groups. With call cascade, TalkSwitch
can make several attempts to locate you before sending the caller
to voicemail.
Ring Groups
Send callers to all of the local extensions of a department. Ring
more than one extension simultaneously and use different ring
patterns to identify types of calls.
Uniform Call Distribution
Incoming calls are queued at a ring group if all the group's extensions
are busy. Calls are retrieved in the order they arrived as ring
group members become available.
Conference Call
Connect up to 3 parties on one phone call.
Call Back/Call Bridge
Access your office long distance savings plan from anywhere around
the world. Lets your long distance savings plan travel with you.
Music on Hold Play
music or announcements while callers are on hold. You control
what your clients hear - radio, CDs, even custom advertising messages.
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Mode Scheduling
Handle incoming calls differently at different times of the day,
days of the week and on holidays. TalkSwitch can professionally
handle calls during and after regular business hours.
Call Hold/ Transfer/Park
Hold calls. Transfer calls to local or remote extensions, ring
groups, or voicemail.
Call Screening
Records a caller's name, then plays it back to the recipient,
who can either accept or redirect the call.
Intercom Place
calls from any extension to any other extension. Call Pickup Pick
up calls from other extensions. Distinctive Ring TalkSwitch supports
telephone company distinctive ring features. You can have different
kinds of calls handled in different ways.
Public Announce
TalkSwitch can be connected to a public announcement system, or
announcements can be made through the speakers of selected TalkSwitch
telephones.
Easy to Install
Whether you do it yourself or rely on a professional, TalkSwitch
is easy to install, saving time and money.
Configurable
Set up your system the way you want it.
VoIP Enabled*
Place branch-to-branch long-distance calls over the Internet and
access VoIP services.
Phone Freedom
Works with standard analog telephones, our proprietary TalkSwitch
phones and selected IP phones. Get the phones you want or save
money by using your existing phones.
Remote Management
Change configuration of the system remotely. Free Software Upgrades
Upgrade your TalkSwitch configuration software for free!
* not available on
all models.
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